FAQs

parking & gym location

It Gym is located inside Bell Works Chicagoland. Park in the covered parking garage at the East Entrance of the building (there’s plenty of parking!). It Gym’s front doors open to The Square on the Main Floor, about 100 yards from the main entrance.

SKIP THE PAPERWORK

Register online before showing up. Download the app “It Gym” in the App Store and create an account to purchase memberships and start signing up for classes!

WHAT TO BRING / WHAT TO WEAR

Come ready to sweat. Wear comfortable, breathable athletic clothes and bring a clean pair of shoes to change into upon arrival. Don’t forget your water bottle! You can refill at the water filling station.

tardiness and cancellations

Sessions start on time. Please arrive 5 minutes before the session starts, 10 minutes if this is your first visit. Running late? Let us know. If we do not hear from you before the session is scheduled to start, we will give your place to any waitlisted client who wishes to join.

We require you to cancel a reservation within 2 hours before your scheduled session. Late cancellations or no shows will be charged one session from your package, 8-Session Membership or 4-Session Membership. Unlimited Members will be assessed a cancellation fee of $10 per incidence for all late cancellations or no shows. To cancel, log into your online account and click cancel or call us, and we will assist you.

age requirements

Class participants must be 15 years of age or older. Under 18 must have a parent or legal guardian available to sign a waiver. It Gym does not offer childcare and children under the age of 15 are not allowed in the Main Gym or Training Studio.

showers & lockers

Locker rooms are located on the 1st floor, just down the elevator bank with fully stocked showers and towel service. Just ask one of our Staff for access!